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webex.com
What is CCaaS / Contact Center as a Service?
Contact Center as a Service (CCaaS), also known as a hosted contact center, is a cloud-based solution for streamlining customer calling experiences.
Mar 30, 2022
Contact center as a service CCaaS Benefits
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146 reactions · 5 comments | AWS's Amazon Connect, named a Leader in the Forrester Wave for Contact Center as a Service, stands out in its rapid pace of innovation, with customers lauding the built-in AI capabilities. Download a complimentary copy of the report to learn more: https://go.aws/4dkMksV | Amazon Web Services | Facebook
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