Will Guidara: The secret ingredients of great hospitality
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Will Guidara: The secret ingredients of great hospitality
2.8M viewsOct 26, 2022
TEDWill Guidara
“It’s not the cost of the gesture that matters, it’s how it makes people feel.” Here’s why Will Guidara says human connection is the center of great hospitality: http://t.ted.com/amfNKrX | TED
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What turns a good experience at a restaurant into a great one? According to restauranteur Will Guidara: Unreasonable hospitality. Transformative, extraordinary experiences centered in human moments, he explains, are the key to truly connecting with your customers — no matter what business you’re in. Visit the 🔗in our ☣️ for the full talk. #customerservice #hospitality #restaurants #TEDTalk
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