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Preparation…. 1. They know their story inside and out, backwards and forwards. They don’t sound robotic because they’re not memorizing answers. It’s their story. They did it. 2. They know the job description. They’ve also reviewed people currently doing the job on LinkedIn. 3. They’ve studied the company and the hiring manager. They know the business and who they’re meeting with, their background, title and tenure with the company. 4. They have evidence ready and align it to what the hiring mana
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Ikea rolled out a new AI bot to field thousands of customer service questions every day, but what became of the 8,500 employees who once handled those roles? Instead of cutting jobs, the home furnishing giant chose to retrain and redeploy its workforce. Fortune Leadership Editor Claire Zillman traveled to Malmö, Sweden, to take a closer look at Ikea’s upskilling strategy. Click the link in bio to read the full story in Fortune magazine. #Ikea #retail #AI #business #tech
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