NICE teams up with Certified Languages International to personalise customer service with CXone Mpower contact centre ...

Business Systems Ltd announces Andrew Jacobs to Managing Director. Andrew will lead the company growth in the contact centre ...

Sabio Group Expands Women in Tech Community Globally. sabio group women in tech contact centre solutions CX specialists ...

Uniquely is a dynamic business process outsourcer renowned for delivering outstanding sales and service solutions across ...

Attendees highlighted two primary concerns hampering AI adoption: the struggle to successfully transition from proof of ...

Content Guru’s Global AI Vision Takes Center Stage with New Website Launch. Leading CX Provider Also Announces Flagship AI ...

Get ready to zoom in on the future of customer experience (CX) at IPI Spotlight. This event is designed to help you sharpen your focus on the latest trends, technologies, and challenges reshaping the ...