In partnership with Radcom, GSMA Intelligence has launched a new report, Service Assurance Trends in the AI Era, which ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Service assurance keeps smart homes running reliably as networks evolve with 5G, cloud, and AI automation. Rob Reiner’s son Nick arrested for murder after parents’ death Pentagon officials sound alarm ...

Assurance Technology Corp. has received a $244 million contract from the Naval Research Laboratory to provide engineering, analytical and technical services in support of NRL’s Focused Radio Frequency ...

Abstract: Existing multi-cloud orchestration solutions cannot adequately balance dynamic cross-domain security needs with real-time Quality of Service (QoS) guarantees, exposing service chains to ...

The company is emailing users impacted by the breach. The company is emailing users impacted by the breach. is a senior reporter covering technology, gaming, and more. He joined The Verge in 2019 ...

Nintendo of America has made the decision to outsource its customer support services, resulting in hundreds of contractors losing their jobs amid concerns Nintendo’s customer support will suffer as ...

In hindsight I’ll say: I always thought going crazy would be more exciting—roaming the street in a bathrobe, shouting at fruit. Instead I spent a weary season of my life saying representative.

24/7 live chat launches. Personalized support uses Google Gemini. Verizon is giving its customer service a major upgrade with the help of AI. The company recently announced a new support system that ...

AI startup Anysphere has been riding high over the past two months, thanks to the skyrocketing popularity of its AI-powered software coding assistant, Cursor. The company, which was eyed for ...