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Ride-hailing services like to market themselves to drivers as a way to work their own hours and make money on the side of other jobs. The reality of that situation hasn't always lived up to the ...

AT 3 A.M., SONAM LAMA'S ALARM goes off. In his house in Queens, New York, while his wife and baby son sleep, he pulls on his clothes and makes coffee. Then he turns on his Uber app and waits. On this ...

The algorithms that underlie most Silicon Valley bigwigs are usually locked up in the name of “protecting trade secrets,” but that’s an excuse that’s starting to wear a little thin in recent months.

Uber is positioned to become a global consumer superapp, leveraging proprietary data and network effects. Read why I rate ...

Uber has quietly changed the way it pays drivers in several major cities across the U.S., using a new feature it’s calling “Upfront Fares.” Instead of paying drivers for trips based on just time and ...