There seems to be no end in sight for mass tech layoffs, as Verizon reportedly told a bunch of their customer service employees that layoffs were all but certain to hit their company next. If you’ve ...
WASHINGTON (TND) — After a service issue impacted thousands of Verizon customers Monday, the company says the issue has been fixed. Just after 7 p.m. EST, Ilya Hemlin, a Verizon representative, told ...
Verizon is launching a new effort to improve its customer service. First, for "complex issues", the company will now assign a dedicated "Customer Champion" to provide updates and ensure full ...
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