SINGAPORE: 30 Aug. 2018 — Customer satisfaction with tractor after-sales service is higher (up 28 points on a 1,000-point scale) when owners choose to have their tractor serviced at their own premises ...
68 years old, weathered skin, creases across his hands and grease stains under his fingernails, the thin lanky man heads to the parts counter to wait in line. There are ball caps for sale covered in ...
Owning a $500,000 tractor doesn’t mean you can fix it. Welcome to John Deere’s digital nightmare, where farmers resort to Ukrainian hackers just to repair equipment they legally own. This isn’t ...