Recent changes to the federal student loan system have made it difficult for some borrowers to get accurate information on their accounts. Experts shared tips on how to get someone on the phone who ...

CRI is the newest federal student loan servicer. It can help you navigate your monthly bills, repayment plan and relief options. You can reach customer service at: 833-355-4311. Many, or all, of the ...

The Consumer Financial Protection Bureau (CFPB) has released its annual report about problems with student loans. Basically, companies that manage student loans (called "servicers") are making a lot ...

The Education Department issued alerts to borrowers this week, falsely indicating that their federal student loans are in ...

Student loan forgiveness has restarted for a small number of Americans, according to experts. The Education Department said in July it suspended forgiveness for Income Based Repayment plans to update ...