Wharton professors Christian Terwiesch and Karl Ulrich developed the online courses to last six weeks and leave participants with skills they can apply in their daily work.

Several years ago, as the new CEO of my company, I knew we were a hidden jewel. For 20 years, we had gradually established our credibility by providing training to improve conversations for nearly 300 ...

The Indian Institute of Management Kozhikode, in collaboration with Emeritus, has launched the Chief Product & AI-Driven Strategy Officer Programme. This 11-month course is designed to equip senior ...

Innovation has always been important in tech, but with the focus on profitability and measured growth, product innovation must be executed in a way that yields the highest ROI possible. With the fear ...

Coopetition, defined as the simultaneous engagement in cooperative and competitive interactions between organisations, has emerged as a central strategy for fostering innovation and enhancing business ...

Most companies employ product development or operational excellence programs to drive innovation in those areas. But what about innovation in customer experience (CX)? If CX is a top priority for your ...

LAS VEGAS –– Upskilling the U.S. workforce through existing funding programs and creating new vehicles to minimize worker displacement are key tactics in the Department of Labor’s game plan to get the ...