Long waits, frustrated patients, and overburdened staff—these scenarios plague clinics without efficient scheduling systems. Running a clinic demands more than just good healthcare; managing patient ...

Zocdoc, the leading healthcare platform that connects patients to great care, today announced a new partnership with Yelp.

Health system UAB Medicine, with its flagship 1,157-bed UAB Hospital on the University of Alabama at Birmingham campus, needed to solve what it called “the patient access paradox” – where patients are ...

Baptist Health Care has combined two strategies – revenue cycle automation and patient engagement – to attract and retain patients in a competitive Florida market. Two of the largest competitors for ...

Health systems are digitizing many of their processes to improve operations and become more consumer-friendly, but health leaders sometimes miss a key piece of the puzzle: the call center. The manual ...

Patient scheduling and appointment optimisation represent critical facets of modern healthcare management, ensuring that both patients and providers benefit from improved operational efficiency and ...

We recently commissioned a study conducted by the Medical Group Management Association (MGMA) that found provider staffing challenges and burnout appear exacerbated by sub-optimal use of automation ...

Outpatient oncology clinics face substantial challenges in coordinating high volumes of treatments with limited resources. The optimisation of patient flow and appointment scheduling is critical to ...

Every ACO and at-risk organization in the country is trying to build a preferred network of high quality providers. The biggest challenge facing these organizations is how to connect their network in ...

Despite a strong consumer preference for digital access to healthcare, over half of the top 20 hospitals in the U.S. do not offer online scheduling capabilities for new patients, according to a new ...

A method performed with a patient scheduling system by processing circuitry in a scheduling server located across a first connection to the Internet from a healthcare provider to forecast time of ...