See more of our trusted coverage when you search. Prefer Newsweek on Google to see more of our trusted coverage when you search. When a customer steps through the doors of a retail location looking to ...

There’s more to training a sales associate than just hammering features, benefits or price. It all comes down to building a rapport with the customer.

Retailers are under pressure to do more with less. Labor shortages continue, as operational complexity and the demand for more in-person service grows. That's why the conversation around automation in ...

As part of its $1 billion commitment to employee skills enhancement, Walmart has collaborated with OpenAI to offer frontline and office-based associates free access to AI training beginning next year.