Standardizing a hospital or health system’s billing processes may maintain patient satisfaction and encourage them to continue to seek out an organization’s services. Shawn Yates, director of product ...

Consumers are growing accustomed to an Amazon-like shopping experience, where payments are easy, online and flexible. Yet many patients still don’t have this seamless billing experience in healthcare.

Patient churn in healthcare happens when patients stop coming, delay follow-ups or switch providers without much notice. Unlike missed appointments or formal complaints, churn often slips under the ...

How can healthcare professionals maintain patient satisfaction while providing quality patient care? The following are four suggestions from the Accreditation Association for Ambulatory Health Care. 1 ...

Amidst rising inflation, workforce shortages and sharp fluctuations in the demand for high-margin elective procedures, today’s healthcare organizations are facing financial pressures that are nearly ...

Ajay Prasad is the CEO of GMR Web Team, a full-service healthcare digital marketing agency focused on patient acquisition and retention. With healthcare becoming more patient-centric, it's crucial for ...

The emergency room is a stressful and unplanned way to begin a patient journey, and the Ruth and Harry Roman Emergency Department at Cedars Sinai in Los Angeles is one of the nation's busiest. Staff ...

Patient scheduling is challenging. In many ways, it’s part science and part art. The goal is to maximize the productivity and utilization rates of clinicians, doctors and staff. But this important ...

WESTBOROUGH, Mass.--(BUSINESS WIRE)--eClinicalWorks ®, the largest ambulatory cloud EHR, today announced that PsychiaTreat has selected the eClinicalWorks Behavioral Health solution to improve patient ...

Please provide your email address to receive an email when new articles are posted on . “In addition to patient-reported outcome measures (PROMs), an emerging concept in evaluating the treatment ...