One of the most common reactions people have when I talk about my work in addressing passive-aggressive behavior is an impassioned, “Passive aggression is so frustrating! I can’t stand ...

The point of being passive-aggressive is almost always control, but people aren't born this way. Often they learned it in ...

Sometimes it's not about what you say. It's how you say it. There are people whose passive-aggressive remarks are so creative, so petty, so next level, you can't help but respect their words. Even if ...

Assertiveness is a desirable quality for a business leader. But assertiveness takes skill. Confidently and respectfully expressing your opinions, needs and boundaries, while also being considerate of ...

1. "It seems like you're upset. Can you tell me how you are feeling?" These two sentences combine empathy and directness—two things necessary for saving relationships and nixing passive-aggressive ...