Information technology service management (ITSM) gives IT teams a structured system to improve IT services delivery, efficiency, and quality. The term “service” here can mean anything from managed IT ...

Late last year, Atlassian announced the acquisition of Automation, a popular plug-in to Jira Software. Until then, automations in Jira were possible by configuring workflow triggers, using marketplace ...

Atlassian’s IT Service Management platform becomes the latest member in the company’s product portfolio to benefit from its AI offering, Atlassian Intelligence. Atlassian has launched a number of new ...

BOSTON--(BUSINESS WIRE)--Appfire, a leading provider of apps that help teams solve modern challenges with digital solutions, today announced several team members will present at JiraCon 2021, October ...

Hear why many organizations are experiencing similar pains with ITSM system upgrades, with some opting to “reboot” legacy systems to mitigate the issues. Discover why the Product Owner turned to ...

Jira Service Management’s new features bring ITSM “beyond the technical team” Your email has been sent An announcement by Atlassian shows how its popular service management solution is adapting to the ...

Atlassian seeks to double down on its vision for IT service management with features to help devops, IT, support and business teams work together in a more seamless way. Atlassian Thursday unveiled a ...