A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

It’s been nearly a year since Version 3 of the IT Infrastructure Library (ITIL) came out. The update to ITIL, a framework for best practices in IT service delivery, was intended to sharpen its focus ...

If you’ve embraced the IT Infrastructure Library best practices framework but haven’t yet touched Version 3, you’re not alone. Three years since becoming available, ITIL v3 adoption within the ...

The latest revision of the IT Infrastructure Library is about to become official, but even its most vocal proponents can't agree on just how long it will be before the latest version of the ...

Attaining IT service management certification, it seems, is still not a priority for some organizations in Asia. Steve Wells, DHL's acting vice president of strategy and planning for Asia-Pacific, ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

Passing Your ITIL V3 Foundation Exam - The most comprehensive new online exam preparation course and ITIL Foundation Study Aid, The Art of Service has made passing the ITIL Foundation V3 exam a lot ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. In this episode, Thomas Betts chats with ...