Get the latest federal technology news delivered to your inbox. Senators Bill Cassidy, R-La., and Mark Warner, D-Va., want the IRS to make it easier for people to go online to get information about ...

The Internal Revenue Service spelled out some of the services that will be limited or unavailable during the government shutdown.

Washington – Taxpayers calling the IRS for help processing their taxes this filing season may find it harder than normal to get someone on the phone, experts say, a problem that is only expected to ...

The federal watchdog overseeing tax administration is pressing the Internal Revenue Service to broaden how it reports phone service performance, warning that current measures do not give a full ...

WASHINGTON – The IRS’ overloaded phone system hung up on more than 8 million taxpayers this filing season as the agency cut millions of dollars from taxpayer services to help pay to enforce President ...

The Internal Revenue Service stumbled repeatedly during the 2000 tax season in delivering prompt and reliable telephone service to taxpayers, according to a new General Accounting Office report.

U.S. Senate unanimously passed legislation to simplify the way Americans interact with the IRS when they make mistakes on ...