Imagine a world where the executives at Enron and Theranos had more empathy. Those companies might still exist, and all those employees and shareholders could be loving the retired life—rather than ...

The ability to understand another person’s experiences, emotions and point of view is essential for leaders trying to build relationships with colleagues, team members and clients. While demonstrating ...

I recently developed a leadership communication seminar for a large global organization. Upon seeing that my draft program included a session on empathy, the CEO reacted, “Oh, God! We all know empathy ...

Kristin Weiland is a documentary film producer and writer with a background in crisis management and ethnographic research. She specializes in investigative and social impact documentary projects, and ...