Housed in a former Converse store in downtown San Francisco, The Glass Room looked, at first glance, like a typical high-end tech shop. With its minimal interiors, staff in all-white uniforms, and ...

Dara Kerr was a senior reporter for CNET covering the on-demand economy and tech culture. She grew up in Colorado, went to school in New York City and can never remember how to pronounce gif. Big Tech ...