SAN MATEO, Calif., Aug. 03, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQ: FRSH) today announced the launch of its AI-powered Customer Service Suite which brings together self-service bots, ...

SAN MATEO, Calif., Nov. 13, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc (FRSH). (NASDAQ: FRSH) unveiled new capabilities at its flagship Refresh event, within Freshdesk, designed to help customer ...

Big Bus Tours is using Freshworks technology to handle a growing volume of customer service requests. Ollie Wildeman, VP Customer at Big Bus Tours, explained to diginomica at Refresh 2024 in London ...

Monos leverages Freshworks customer service solutions resulting in deflecting 80% of customer queries, decreasing resolution time by 150%, and contributing to a sales increase of 500% SAN MATEO, Calif ...

Freshworks Inc. (NASDAQ: FRSH) provides people-first AI service software that organizations use to deliver exceptional customer and employee experiences. More than 68,000 companies, including American ...

Shares in Freshworks Inc. rose more than 5% in late trading today after the customer service and support software firm impressed investors with revenue and earnings beats in its fiscal second quarter.

Reimagine customer support with AI. Customers today want seamless, unified support across all channels but often encounter fragmented service and overwhelmed agents. Customer service leaders are ...

Customer service and support software company Freshworks Inc. delivered impressive fourth-quarter financial results today, attributing the strong performance to its adoption of new artificial ...

There’s a revolution happening in the customer service industry and generative AI is at the heart of this transformation. Luckily for support agents around the world, Freshworks has been leading by ...

SAN MATEO, Calif., Jan. 03, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) has announced that its customer Monos, a high-end online luggage retailer, has completed a digital transformation of ...