Pulling up to a drive-thru used to mean a quick exchange with a familiar human voice. Now, more customers are being greeted by artificial intelligence instead. Fast food chains have embraced AI ...

You're hungry, and your stomach's already growling. Normally, you'd grab your phone, open your favorite delivery app and start scrolling through endless restaurant lists. Tap a few menus, pick a few ...

Businesses are always experimenting with new ways to improve on their business model and Costco is no different. But the new approach to the Costco food court system doesn't look too promising if ...

ShopKeep has acquired the online ordering software provider ChowBOT from Meerchant. The purchase will enable ordering, payment and delivery options for ShopKeep’s 8,500 QSR and full service restaurant ...

McDonald's Is Changing Its Hours This Summer—And You're Going to Love It McDonald's Is Spicing Up Its Breakfast Menu—And We're Loving It! McDonald's Added a New Burger to Its Menu—And We Can't Wait to ...

McDonald's has launched a new way to order delivery with no logins, accounts or downloads required. On Wednesday, Aug. 13, the fast food chain and DoorDash announced the release of a new online ...

A customer has shared his frustrating experience at a popular fast-food chain, where he reportedly waited nearly an hour to receive his order.