I am the CEO of NovelVox, an AI-enabled contact center solution provider. I help organizations deliver impeccable customer experience. The idea of being loyal to a brand seems counterintuitive. After ...
A powerful way to ensure training programs lead to measurable, long-term performance improvements is through role-playing and hands-on implementation. While traditional training methods often focus on ...
DULUTH, Ga. – Savoy House Lighting has appointed Jill Gardner, whose 30-year career spans the lighting and home building industries, as director of customer service and lighting assets. Jill Gardner ...
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