Defensiveness is a deterrent to effective and productive communication. When you have a negative, knee-jerk response to something the person you’re speaking with says, it often catches them off-guard, ...

National Ding-a-Ling Day on Dec. 12 encourages Americans to rekindle relationships through a simple phone call as digital noise continues to overwhelm daily communication. Instead of genuine ...

Facebook is making conversations within Messenger more dynamic and interactive. Starting today, you'll be able to post a reaction to specific messages and receive notifications when someone mentions ...

We all replay conversations in our heads, but rarely end up making any more sense of them. Here are five reasons why we still do it. We’ve all at some point in our lives walked away from a ...