Undoubtedly, healthcare experience delivery is getting increasingly intricate. From front and back office to clinical, operational excellence that connects points of service is more important than ...

Jeffrey E. Cehelsky, R.Ph., M.B.A. is the Senior Director of Clinical Operations for Alnylam Pharmaceuticals in Cambridge, MA. How did you choose your career? Was this an easy or hard process for you?

Tapping into level 1 and level 2 support services at scale, the clinical service desk can do more than just resolve the issue but also help with training, build changes and more. As agents apply their ...

Drexel University announced the launch of Drexel Health Clinical Operations, a transformative initiative that unifies all clinical health services under a centralized structure. Drexel Health Clinical ...