Mycom, an Assurance leader offering AI, Data and Automation solutions for some of the world's largest communications service ...

Ensuring autonomous workflows perform with consistent reliability and accuracy is core to customer experience; CX assurance ...

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Level AI, the customer service intelligence platform, launched a new agent screen recording and monitoring product on Thursday. The company’s latest feature ...

For more than a decade, SOC 1 and SOC 2 reports formed the backbone of enterprise trust in software. They enabled organizations to outsource finance, payroll, customer data, and infrastructure to ...

BOSTON--(BUSINESS WIRE)--Plymouth Rock Home Assurance Corporation, the customer-first, data-driven home insurance provider of choice for the Northeast, has released several new digital tools to ...