Amazon's recent $2.5 billion settlement with the FTC has left many consumers wondering if they'll receive part of the $1.5 ...

Customers in select markets can return items weighing 1 to 15 pounds through doorstep return pickup handled by USPS.

Some shoppers now see a USPS doorstep-pickup as an Amazon return option—schedule a free pickup, print a label, box it, and USPS grabs it Amazon’s l ...

Refunds will be paid out to select Amazon Prime subscribers in the U.S. In order to qualify, you must also meet the following criteria: You signed up for your Prime account between June 23, 2019 and ...

(NEXSTAR) — Suddenly received a refund from Amazon, even though you haven’t returned anything in a while? You’re not alone. Several Amazon customers said they recently received refunds for purchases ...

HOUSTON — A new class-action lawsuit claims Amazon has been reversing some of the instant refunds it issues to customers after product returns, leaving some shoppers on the hook weeks later. Many ...

Over the years, Amazon has become notorious for its convenient returns process, allowing free returns on most products and often even allowing customers to return their products without a box or a ...

Amazon has partnered with USPS to launch a new doorstep return service, offering customers an easier way to send back items without leaving their homes.

Some Amazon shoppers will soon be getting long-awaited refunds. The online retailer is issuing refunds to a small collection of U.S. customers who had issues with returns in the past. At least one ...