Specifically, the FTC found that Amazon mislead 35 million consumers by enrolling them in Amazon Prime subscriptions without their consent. Also, according to the order, they knowingly created a “complex and difficult process” for consumers seeking to cancel their subscription.

Amazon is a Seattle-based retailer and technology company primarily involved in e-commerce, cloud computing (Amazon Web Services), digital streaming and artificial intelligence. It owns dozens of diversified subsidiary companies, with large investments in ...

Amazon wants Alexa+ to handle your life, but it's running into more privacy scares than any other AI tool around you. It must set a new precedent, or risk widening the trust problem.