Key Performance Indicators, often referred to as KPIs, are a widely used method for measuring the performance of a business. All too often, KPIs are associated with large businesses and high rollers.

Successful warehouse management relies on goal setting and progress tracking, but you cannot see growth without some way to measure it. That’s where key performance indicators (KPIs) come in.

Why do we need to measure service KPIs differently than we have been in the last few decades? Long story short: service has changed. But, more importantly, a number of challenges, including COVID-19, ...

New businesses and seasoned organizations alike spend a lot of time and energy trying to measure their progress and success over time. As they build and continue to grow, companies need to understand ...

RCM tip of the day: 5 KPIs to focus on for improved revenue cycle performance Closely monitoring certain key performance indicators weekly, if not daily, can help hospitals ensure efficiency and ...

Senior marketing managers tend to be extremely busy, which is why they need to set up dashboards that allow them to quickly analyze inbound marketing strategies and conversions. Smart Web analytics ...

The shift to value-based care and patient financial responsibility is putting more pressure on providers to focus on the efficiency of their billing processes. This KPI is calculated by subtracting ...

The point of automation is to free up your time so you don’t have to be directly involved in your business all the time, right? Wrong. Well, not entirely wrong, but not entirely right, either. Sure, ...

In a world of constant change, data analytics remains the fuel for better customer engagement and personalized brand experiences. Now that customer data arrives from a variety of sources, companies ...